How it works
A living archive,
unhurried.
The pace of Heirloom is the pace of a thoughtful conversation — not the pace of a tech product. Most families start with one story and grow from there.
Step 1
Open your family’s archive.
Sign up, name your family, and start your subscription. We’ll set up a private shared space where stories will gather over time — for everyone you invite in.
Step 2
Meet the Interview Assistant.
It opens with thoughtful, specific questions: one moment, one person, one habit, one place. Pick a prompt that’s most alive to you. The Assistant will follow up on what you actually say, drawing the story out one detail at a time.
Step 3
Record voice, video, or write.
Browser-based recording. As many takes as you need. Auto-save while you write. The Assistant’s prompt stays visible while you answer.
Step 4
Invite the rest of the family.
Send a passwordless link by email — adults included as keepers or storytellers, children added by name and birthday with a guardian. No app to download, no password to remember.
Step 5
The archive grows.
Every story you record lives in the shared space from the moment you finish it. Your family doesn’t wait for delivery. They can listen tonight, or twenty years from now — whenever they need it.
Step 6
It becomes a memorial, on its own.
When a storyteller passes, nothing changes about access. The archive is already in the family’s hands. It quietly becomes a memorial, in their voice — without us having to do anything.
The intelligence inside
Not a scrapbook. An AI that keeps a person.
Under the warmth is real intelligence — a voice you can call and talk to, answers in your family’s own voices, and photos that come back to life.
The Family Line
A number you can talk to
Heirloom answers the phone. Anyone in the family calls or texts one number and just talks — it knows who they mean, draws an answer from the archive, asks the right follow-up, and saves every story. No app, no typing, even for the grandparents.
The Family Line
on a call, live
Hi, it’s Maya. Can you ask Grandpa how he and Grandma met?
Heirloom
I’d love to. I’ll call him today and save it for you — in his own voice.
One phone number. Call or text in plain words — no app, even for Grandpa.
Askable memory
Ask anything. Hear them answer.
Ask a question about someone you love and hear the answer in their own recorded voice — assembled only from what they actually said, never made up. The first thing that lets you keep talking with them, even after they’re gone.
In Grandma Ruth’s voice
From a story she recorded · 1971
Answered only from what she actually said — never invented. Even after she’s gone.
The living photo
Photos that tell their own story
Heirloom sees what’s in your old photos, recognizes the faces across your whole family, and lets the people who were there tell each one’s story — in their real voice. A shoebox of forgotten prints becomes a living, searchable history before the people who remember are gone.
What Heirloom sees
A lake house, mid-summer, late 1960s — three people on the dock.
Start with one story.
You don’t have to record everything at once. Most families begin with a single story and grow from there — the Assistant will keep asking.